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Explore the impact of Employee Resource Groups (ERGs) on supporting caregivers in the workplace, with insights from industry leaders and a look at Guardian Life's own success story.

Care about Caregivers? Make Sure There Are ERGs for Your Working Parents

Introduction: The balance between work and family life has never been more challenging, particularly for caregivers. With the mental health of caregivers under strain, it’s high time employers took a proactive stance. Are Employee Resource Groups (ERGs) the solution we’ve been overlooking?

The Reality for Caregivers: Recent research by Guardian Life reveals a stark reality: 77% of caregivers suffer from poor mental health due to their responsibilities. The COVID-19 pandemic has intensified discussions around the struggles of caregivers, but clearly, more actionable support is needed. Bright Horizons suggests that establishing caregiver-focused ERGs could be a pivotal step.

The Role of ERGs: Priya Krishnan of Bright Horizons emphasizes that ERGs aren’t just support groups; they are platforms for sharing experiences and influencing company policies. These groups provide a collective voice, making individual concerns more powerful and heard within the corporate structure. They also play a critical role in disseminating information about available benefits, encouraging more widespread utilization among employees.

Case Study: Guardian Life’s CARE ERG: Gene Lanzoni of Guardian Life shares insights from their caregiver ERG, CARE, which has significantly contributed to a healthier workplace culture. By sharing personal experiences, members help to cultivate an environment where caregiving responsibilities are openly discussed and accommodated. This openness not only supports caregivers but also enriches the company culture, making it more inclusive and understanding.

Importance of Leadership Buy-In: Successful ERGs require more than just formation—they need active support from company leadership. This includes acknowledging the challenges faced by caregivers and ensuring that company policies, like flexible working hours and PTO, support their needs. Leadership must also demonstrate a genuine commitment to listening and responding to the needs expressed through ERGs.

Conclusion: Creating an ERG for caregivers not only supports employees but also builds a more inclusive, empathetic, and productive workplace. For companies like Guardian Life, these groups have proven essential in maintaining employee satisfaction and retention. If you truly care about your caregivers, it’s time to consider what an ERG can do for them—and for your organization’s culture.

2024