Enhanced coverage includes free counseling, COVID-19 testing and prescription home delivery.
- If you’re a Medicaid member or if you’re covered by one of Aenta’s partners (Banner|Aetna, Sutter Health|Aetna, Texas Health|Aetna, Innovation Health or Allina Health|Aetna), please refer to your specific plan benefits or call the number on your ID card.
- Aetna self-insured plan sponsors may waive these benefits at their discretion.
Free testing and doctor visits
You’ll have a $0 copay for any doctor visits related to COVID-19. We’ll also waive the cost for testing, provided you meet the Centers for Disease Control and Prevention (CDC) guidelines for testing and your doctor requests it. Find a doctor
Free mental health counseling
You’ll have a $0 copay* for mental health visits using telemedicine through December 31, 2020. You can get support through:
In-network providers who deliver virtual care, such as over-the-phone care and live videoconferencing
Teladoc® telemedicine services, available through the Aetna Health app
Other virtual care apps or services that are part of your plan
*Plan coverage terms may vary. The $0 copay is for real-time virtual visits offered by in-network providers in participating plans. Check your Aetna® member website or call the number on your ID card to confirm telemedicine and Teladoc eligibility.
Regulations regarding telemedicine services and care package availability for Aetna Medicaid members vary by state, and in some cases are changing in light of the current situation. Aetna Medicaid members who have questions about their benefits can call the phone number on their ID cards.
Free delivery on CVS Pharmacy® prescriptions
Limit your exposure to the virus by having your medications (excluding over-the-counter medicines) delivered to your home with one- or two-day delivery through December 31, 2020. We’re also waiving early refill limits on most prescription maintenance medications through CVS Caremark. Set up home delivery.
Other free resources
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- We’ve opened crisis response lines for all members. Just call 1-833-327-AETNA (1-833-327-2386) (TTY: 711).
- All Aetna® and CVS Caremark® members also have access to the 24-Hour Nurse Line at 1-800-556-1555 (TTY: 711).
Cosmo Insurance Agency is a full-service independent insurance agency based in Hackensack (Bergen County) and Lakewood (Ocean County), New Jersey that offers an all-encompassing range of insurance options for both individuals and businesses. Cosmo keeps its promise to assure an efficient and creative approach to the services we offer. Each of our clients experience a personalized and long-term relationship with us. Our New Jersey based team of health brokers guides our clients in helping them choose the most cost-effective options. By incorporating our knowledge of the insurance guidelines for healthcare, employee benefits, life insurance, self-insurance, dental, disability, and long term care insurance, we keep our clients up-to-date with affordable plans that cover all their specific insurance needs.
