Blog > What Does it Mean to be a Healthcare Advocate?

What Does it Mean to be a Healthcare Advocate?

August 1, 2018

Cosmo prides itself on offering exceptional service to our clients. Our customer service department is available any time to assist with denied claims, billing issues, and other insurance concerns. We encourage our clients to send their bills to us so we can assure accuracy. Request our assistance right away with billing issues. We assist problems the minute they arise. Furthermore, if the claim is still denied, we outsource claims to the advocacy group that has a 90% success rate. Contact us today! Cosmo is here for you.

Full-service clinical support:

Support following a difficult diagnosis
Coordinate care for complex medical issues
Identify gaps in care for health coaching*
Coordinate benefits between doctors and insurance companies
Research and locate best-in-class providers for second opinions
Coordinate the transfer of medical records, X-rays and lab results
Research rehabilitation, adult day care and homemaker services
Locate inpatient private duty nursing and home health aide services
Help with administrative issues:

Find the right doctors, hospitals and other providers
Schedule tests and appointments
Untangle medical bills
Resolve insurance claims and billing issues
Locate eldercare services and community resources
Answer benefit
Answer benefit questions:

Explain benefits coverage and resolve errors with providers and health plans
Locate in-network providers
Resolve eligibility issues and benefit/claim denials